I said goodbye to my Cardiac Rehab Nursing Job yesterday, and honestly it’s a bit surreal. I’ve left jobs before, usually with another one ready to hop into but this time is different. I’m leaving to pursue a career in web development, but ultimately I’d really like to have a start-up software product that solves real problems for people. I’ve got a few ideas in my mind, but they mainly relate to filling in the gaps with crappy software used in the QLD health (HBCIS, Journey Board etc). The problem is that I don’t think the health industry (in QLD anyway) is prepared invest into solving these problems. I’m also a big fan of cloud-based software, but there is a perceived (and very valid) risk of security of such sensitive health information in the cloud.
I guess health is all I know at this stage, so I’m stepping out of the health industry because it just isn’t lean/agile enough for me. I’m not saying I’m an agile expert or anything, but If there’s one thing I know about the health industry it’s that change for the good does not happen quickly. The people making the decisions about the way it is delivered do not have a clue about what goes on at the ground level, also there is no trust in the people doing the ground work to make good decisions. Even from a high level managerial point a view, the lack of control is ridiculous…freezing on recruitment, cutting front-line staff, cutting specialised teams, merging teams with no real direction. Take the Payroll Bungle for example, some idiot who probably still works at QLD Health/Politics decided to roll in a new payroll system without testing it. You don’t need to be an agile/lean expert to know about the impact of not testing something as important as a Payroll system for the whole of QLD Health. To this day, no one has taken responsibility for this action. It resulted in employees getting $0.00 per fortnight and others getting extra thousands of dollars. They handled this by giving people $200 dollar coupons which we had to pay back later…ridiculous. Ultimately, the motive of the health industry is $$$ not taking care of it’s workers or patients (I’m not talking about the private sector either)…it just doesn’t make sense to me.
So that went a little bit off tangent, so back to new adventures…
I’m currently preparing for an interview at ThoughtWorks on Monday for a front-end dev/design role before I work today at the Hospital (yes, I still work for QLD Health once a week). I’m trolling through the website gaining insights into the company which looks like a great place to work as my values match up with theirs. I’m reading Lean Startup by Eric Ries which is so far very insightful and interesting. I am also attending a course at Udemy User Experience: The Ultimate Guide to Usability by Dr David Travis which is a great resource for learning about user research and UX in general. I thought it would be a great idea to see what my interviewers have to say on their blogs/presentations, which gives me an insight to their perspectives on UX design.
I’ll let you all know how I go on Monday, looking forward to the experience of being a possible Thought Worker. In the meantime I have lots on my mind to keep me occupied such as my wedding in less than two weeks.